FAQs

Disclaimer:

Hoboken Girl is hosting the Virtual Hoboken Wellness Crawl and is not responsible for any promotional offers, freebies, and/or free classes from participating vendors.

Hoboken Girl is not responsible for any sales made through the Hoboken Virtual Wellness Crawl – we serve as the host of the business’ deals and offers and do not receive a commission for any of these offerings.

Please contact the business directly with any questions, redemption issues, or further inquiries. All deals must be redeemed by October 13th in order to utilize.

WHAT IS THE 30-DAY VIRTUAL WELLNESS CRAWL?

This event is a 30-day celebration of all things wellness in our community – with businesses from Hoboken, Jersey City, and the greater NJ area participating. Due to COVID-19, we are unable to offer our in-person Wellness Crawl event this year, so we’re shifting it to be online (and in-person, if desired, at your leisure).

This will give both ticket holders and local business vendors the opportunity to connect with each other in whatever capacity makes sense and is safest.

WILL THE VIRTUAL CRAWL INCLUDE ALL THE FUN THINGS FROM IN-PERSON CRAWL?

Yes! The Virtual Wellness Crawl will still include the ability to:
1. Enter a giveaway for each participating business {done virtually through the app Jackraffit}.
2. Have access to deals + freebies for over 100+ local businesses via our online directory.
3. Take free classes using your Virtual Class Tokens, which are being offered virtually and in-person as government restrictions allow.
4. A Scavenger hunt for crawlers – with 5 winners (and fun prizes)!
BONUSES:
A virtual 30-day challenge on IG/FB
A private FB group for attendees to join
Giving back to the Hoboken Relief Fund through your ticket purchase

DO I HAVE TO PHYSICALLY VISIT THE BUSINESSES TO PARTICIPATE?

It depends on the business, but there are many options for both in-person and virtual deals throughout our community. All will be listed on the passcode deals page.

HOW LONG DO I HAVE TO USE THE DEALS AND ENTER THE GIVEAWAYS?

You’ll have 30 days to cash in on all of the offerings. The event kicks off September 13th and runs through October 13th.

HOW DO I USE MY VIRTUAL CLASS TOKENS?

On September 13th, ticketholders receive a link via email to all of the exclusive codes and instructions needed to use your Virtual Class Token. General Admission ticketholders will be able to get 2 free classes with the tokens, and VIP ticketholders will be able to get 3 free classes.

Tokens for the free classes will need to be redeemed between 9/13 – 10/13, though many studios are allowing you to take your class virtually or in-person through the remainder of 2020. The giveaways and Virtual Crawl deals and freebies page must be redeemed between 9/13-10/13.

HOW DO I ENTER THE GIVEAWAYS?

Starting on kickoff day September 13th, to enter the giveaways you’ll simply need to download the Jackrafft app and follow the easy 3-step process to create your account. Then, you’ll be able to scroll through and choose which giveaways you want to enter. On October 13th, the giveaways will close and winners will be contacted. If you win, the business will reach out to you and tell you how to claim your prize.

HOW MANY BUSINESSES ARE PARTICIPATING?

There are over 100 local businesses participating in this Virtual Crawl event.

WILL MY TICKET SUPPORT LOCAL BUSINESSES?

Yes! We’re donating 20% of all ticket profits to the Hoboken Relief Fund to support businesses and individuals who were economically impacted by the COVID-19 crisis.

Your ticket also helps get you access to a ton of deals which are offered to connect locals with businesses in the area. It also supports our team, which has been impacted greatly by the pandemic. We appreciate your support more than ever!

I HAVE A VIP TICKET, WILL I STILL HAVE A GIFT BAG AND PERKS?

Yes! VIP ticketholders will still be able to get their swag-bag which has $150+ value and includes additional deals + freebies/samples. VIP bags will be available for pickup on September 13th from 9:30AM – 12:00PM in a specific location in Hoboken, contactless of course. VIP ticketholders must present their ticket when picking up their VIP bag. VIP tickets also get 4 FREE virtual class tokens to use throughout 2020.

Your ticket also gets you auto-entry into all 100+ giveaways so you don’t have to do anything but wait to see if you’ve won!

I BOUGHT A TICKET BUT NOW A FRIEND WANTS TO JOIN. HOW CAN THEY?

Easy! They can purchase a ticket on Eventbrite directly as you did prior, and then you can enjoy the crawl virtually together. Anyone interested in buying tickets can do so until September 30th.

I’M LATE IN PURCHASING A TICKET. WHEN DO I HAVE TO DO SO BY?

Crawl goes through October 13th – you do not need to start on 9/13, as that is the beauty of the virtual aspect – you can follow along/enjoy the crawl’s giveaways, deals, freebies, etc. at your leisure. You must, however, purchase your ticket by September 30th.

I BOUGHT TICKETS FOR SOMEONE ELSE. HOW CAN THEY GET THIS INFO?

For anyone that has not directly purchased tickets (and a friend has purchased for them), the purchaser MUST forward all info to everyone they have bought tickets for — no email will be sent directly as the ticket info is under the OG purchaser’s account.

AM I PURCHASING/SHOPPING WITH THE VENDORS THEMSELVES OR HOBOKEN GIRL?

You are shopping directly with the participating vendor. By making a purchase during the 30-day event you are supporting the individual local business. Hoboken Girl does not make any commission from sales made through the Hoboken Virtual Wellness Crawl. We are merely the platform showcasing the vendors.

WHAT IF THE CODE IS NOT WORKING FOR THE PROMO OFFER AND/OR FREEBIE ITEM BEING OFFERED IN THE DEALS GUIDE?

First, make sure you are inputting the correct code. It is important to note, all the promotion offers are redeemable through the discount code listed under the passcoded deals page for ticket holders only. Make sure it is in all caps and there are no spaces.

Click here to access the promotional offers and/or freebies for the Virtual Wellness Crawl. {Remember to enter the passcode emailed to you with your ticket!}

If the code does not work, please contact the business directly with any promotional offers and/or freebie redemption issues, code errors, or questions.

Should you not be able to get in contact with the business after 24-48 business hours, please email hobokenwellnesscrawl@gmail.com, and we will also reach out to the business owner about the code error.

WHAT IF THE CODE IS NOT WORKING FOR MY FREE CLASS PASS TOKEN?

First, make sure you are inputting the correct code. It is important to note, each free class pass has a specific code and varies for each business. The codes are all listed on the token page, which is only access by ticket holders.

Click here to access the free class pass businesses and their codes. {Remember to enter the passcode emailed to you with your ticket!}

If the code still does not work, please contact the business directly with any free class pass redemption issues, code errors, or questions.

Should you not be able to get in contact with the business after 24-48 business hours, please email hobokenwellnesscrawl@gmail.com and we will also reach out to the business owner about the code error.

WHAT IF THE CODE IS NOT WORKING FOR MY FREE CLASS PASS TOKEN?

First, make sure you are inputting the correct code. It is important to note, each free class pass has a specific code and varies for each business. The codes are all listed on the token page, which is only access by ticket holders.

Click here to access the free class pass businesses and their codes. {Remember to enter the passcode emailed to you with your ticket!}

If the code still does not work, please contact the business directly with any free class pass redemption issues, code errors, or questions.

Should you not be able to get in contact with the business after 24-48 business hours, please email hobokenwellnesscrawl@gmail.com and we will also reach out to the business owner about the code error.

HOW DO I ACCESS GIVEAWAYS?

For full instructions on how to access the giveaways, please visit our giveaways page.

WHAT SHOULD I DO IF A GIVEAWAY IS NOT WORKING?

Email support@jackraffit.com

I’M A VIP. DO I NEED TO ENTER THE GIVEAWAYS?

As a VIP ticketholder you are automatically entered to win all giveaways, so no need to do it yourself. You will be notified via email if you are a winner!

WHAT IF I HAVE QUESTIONS ABOUT THE PROMOTION AND/OR FREEBIE ITEM BEING OFFERED BY A LOCAL BUSINESS?

Please reach out to the business directly for any questions about the promotional and/or freebie items being offered.

You can find the full list of promotional offers and/or freebie offers for the Virtual Wellness Crawl here. {Remember to enter the passcode emailed to you with your ticket!}

IF I PURCHASED MY TICKET FOR THE IN-PERSON CRAWL BEFORE IT TURNED VIRTUAL, IS THERE ANYTHING I NEED TO DO TO SECURE MY SPOT?

No, there is nothing you need to do on your end – just wait for your email instructions 🙂
All tickets purchased prior to the event’s conversion to the Virtual Hoboken Wellness Crawl are still valid. There is no additional fee associated with the Virtual Hoboken Wellness Crawl.

I HAVE MORE QS. WHO CAN I CONTACT?

Please email our team at hobokenwellnesscrawl@gmail.com!

faq